Patient Guide

• Becoming a Patient
• Preparing For Your Appointment
• Your Medical Information
• Billing Information
• Patient Rights and Responsibilities
• Patient Forms

Billing Information

Northland Health Centers accepts ALL patients regardless of their ability to pay for services. However, because we are a fiscally responsible, independent, and a non-profit entity, we require that all patients who can afford to make payments be responsible for the payment of their services in a timely manner. This will ensure our fiscal responsibility and our ability to continue provide services to those in need.

The patient payment responsibility at the time of visit depends on the patient’s insurance carrier or discount program. Some patients may have a co-payment, a fee based on their sliding discount, or a minimum fee, all of which are required at the time services are rendered. A billing statement may be sent to the patient if required payments are not paid at the time of visit.

Patients should bring their insurance and current legal photo ID to every visit. If certain services are not covered by the patient’s insurance, you may be eligible for our discount program.

For any billing questions, please contact our billing staff at 701-448-2054.

If you have insurance, we will submit your claim to your insurance company for you. The patient’s insurance information and card must be provided at the time of service. Northland Health Centers is a participating provider of the following Insurances (subject to change without notice):

• North Dakota Medicaid

• Medicare
• Humana Gold
• Secure Horizons
• Pyramid Life
• Blue Cross/ Blue Shield
• United Health Care
• Medica
• Preferred One
• Health Partners
• Aetna
• Signa
• Tri-Care
• MetLife
• United Concordia
• Dental Service Corporation

Other insurance companies*

* If your Insurance Carrier is not listed, please contact billing at 701-448-2054 for more information

We encourage all patients, regardless of their insurance or financial status, to apply for discounted healthcare services. The application process is simple and takes no more than a few minutes to complete. Our Sliding Fee Application is used to determine if you and/or your family qualify based on your family size and income. Team members at any of our clinic sites can explain the details of applying for our sliding fee programs or you can contact our Eligibility Coordinator 701-448-2054. You must provide proof of income when applying for discounted services.